This is a remote position.
Current Customer Scope of Services:
• Review, analyze and respond to customer billing inquiries
• Offer eligible customers home warranty solutions
• Resolve customer issues or questions
• Processing payment deferrals
• Attempt to save customers who may be moving, unhappy with the plan or current rate
New Prospect Scope of Services:
• Quickly identify customer needs in first few minutes of the call to offer the appropriate plan
• Accurately enroll the customer in the correct plan
Please click this link for the Basic PC Requirements Computer Specifications
Please note that more detailed equipment information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team.
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