Job Description

As a Telephone Interviewer, your primary responsibility will be to collect survey research data by conducting phone interviews. You will follow scripted questionnaires, which typically take 10–15 minutes to complete. Surveying software will guide you through the questions and record participants' responses. This role requires strong typing skills and comfort using a computer, including basic navigation through menus. You must be able to speak clearly and professionally using a telephone headset, and accurately record participants’ verbal responses. This is an in-person position at our call center located on the Durham Campus. Remote work may be available after a probationary period for employees in good standing who meet remote work requirements. Employees are expected to work between 8–20 hours per week. You will be responsible for selecting and maintaining your own schedule. Shifts are typically offered in 4-hour blocks: 9:00 AM – 1:00 PM, 1:00 PM – 5:00 PM, 5:00 PM – 9:00 PM. Please note: Our work is project-based, so there may be short breaks between assignments. The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The University System of New Hampshire is an Equal Opportunity/Equal Access employer committed to diversity and inclusiveness.

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