Technical Support Engineer Job at Hitachi Energy, Houston, TX

SjRkVkc4QzBWWjlvZ0lURUovQkxmVGtuZUE9PQ==
  • Hitachi Energy
  • Houston, TX

Job Description

The Opportunity

Are you passionate about solving real-world challenges and supporting critical infrastructure? Join Hitachi Energy as a Customer Support Engineer and become a key player in supporting our advanced Network Manager SCADA/EMS/GMS/DMS systems. Based in Houston, Texas, you’ll work with a global team that thrives on collaboration, innovation, and customer success. This is your chance to make a meaningful impact in the energy sector while growing your technical expertise in a supportive and inclusive environment.

At Hitachi Energy, we believe in empowering our people. You’ll be part of a diverse, forward-thinking team that values your ideas and supports your professional journey. If you're ready to take on exciting challenges and help shape the future of energy, we want to hear from you!

How You’ll Make an Impact

  • Provide first-line technical support to customers using Network Manager
  • Troubleshoot and resolve support tickets and service requests
  • Deliver service packs and software corrections
  • Identify and report product defects
  • Collaborate with customers to understand and solve their issues
  • Share your expertise to support team members
  • Maintain high standards of safety, integrity, and accountability
  • Contribute to a positive, team-oriented work culture

Your Background

  • Bachelor’s or Master’s degree in Software, Computer, or Power Engineering (or equivalent experience)
  • Experience with SCADA/EMS systems is essential
  • Familiarity with Hitachi Energy’s Network Manager is a strong plus
  • Understanding of Linux/Windows servers and networking equipment is advantageous
  • Strong problem-solving and communication skills
  • Ability to work effectively in a global, remote-support environment

Job Tags

Similar Jobs

Delta-T Group Inc.

Direct Support Professional Job at Delta-T Group Inc.

 ...the Delta-T Group has built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities. Our Client is seeking a Direct Support Professional to provide support to adults with intellectual developmental... 

ManTech

CNO Python Software Developer Job at ManTech

 ...ManTech seeks a motivated, career and customer-oriented CNO Python Software Developer to join our team in Hanover, Maryland. As a CNO Python...  ...college or University and 2 +years of programming experience, or High School Diploma and 6+ years of programming experience... 

Synergy Medical Staffing

Travel Home Health RN Case Manager Job at Synergy Medical Staffing

 ...Job Description Synergy Medical Staffing is seeking a travel nurse RN Home Health for a travel nursing job in Newton, Massachusetts. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: RN ~ Start Date: 09/14/2025~ Duration: 13 weeks... 

Nightingale Nurses

Travel Surgical Sterile Processing Technician Job at Nightingale Nurses

 ...Travel About Nightingale Nurses the first name in travel nursing \n You may not realize it, but as an RN with real world hospital experience, you are legendary. To the lives youve helped save, the patients youve cared for, and to the hospitals where youve done... 

Manpower

Marketing Specialist Job at Manpower

 ...a dynamic player in the manufacturing sector, is seeking a Marketing Specialist to join their team. Are you a results-oriented marketer with...  ...target audience through appropriate channels (social media, email, direct mail, etc.). Develop and layout magazine ads, brochures...