Senior Technical Support Specialist
Location: Miami, FL (4 days onsite 1 day remote)
Job Type: Full-Time
Summary:
We are seeking a highly skilled Senior Technical Support Specialist responsible for delivering Level II hardware and software support while guiding and coordinating a team of Technical Support Specialists. The ideal candidate will have proven expertise in troubleshooting, end-user support, and escalation procedures in a fast-paced, enterprise-level environment.
Key Responsibilities:
Qualifications:
Required:
Preferred:
Skills and Abilities:
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