Job Description

Job Title: IT Manager

Job Location: Dallas, TX, USA

Street Address: 16980 Dallas Parkway

Employment Type: Full-Time

Job Description:

Opportunity Partnerships 4 Dentists is a DSO (dental service organization) and a sister company of Encore Enterprises, Inc., a diversified real estate company headquartered in Dallas, Texas, with over 600 corporate and project level employees, located throughout the United States. We are seeking a Technical IT Lead / Manager to join our IT team, supporting 41 dental practices we partner with.

About Encore Enterprises Encore develops, acquires and manages dental practices, multifamily properties, mixed-use complexes, hotels, retail shopping centers, single tenant retail, commercial office buildings, restaurants and residential subdivisions. Since its formation in 1999, Encore has completed over 150+ commercial real estate transactions with a total value over $3.7 Billion that have yielded a blended internal rate of return of 30% to investors.

Position Overview The Technical IT Manager role will directly report to the Director of IT and will aid in managing a team of six technical professionals and five managed service providers. Handling user escalations, VIP requests, project management, and jump in to assist the team when needed. We support 41+ dental practices across multiple states, in the US. This individual must live in Texas, in or around the DFW (Dallas Fort Worth) area. 25% travel required for projects. Our team supports and manages servers, software, network, security and telecommunications. Room for growth with a great opportunity to leverage existing experience or to gain a ton of experience in the healthcare IT field. This position is a hybrid remote position. Support responsibilities are balanced between our local team and various MSP (managed service providers).

Qualification Overview

• 8+ years of IT experience
• 5+ years of IT leadership experience
• 3+ years of project management experience
• 2+ years of dental and or healthcare IT experience is a plus

Preferred Experience

• Dental Practice Management Software: Open Dental, Dentrix, Eaglesoft
• Dental Imaging and X-Ray Equipment: Intra-oral cameras, scanners, intra-oral X-Ray devices- Cone Beam, Pano
• Dental Imaging Software: EzDenti-I, Dexis, Eaglesoft
• Dental X-Ray Sensors: VaTech, Dexis, KAVO, Schick
• Windows Server, Citrix Workspace, Dell Hardware, Synology NAS, Backups, Cisco Meraki, Fiber Networks, VOIP Phones

Job Type: Full-time

Pay: Based on experience

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location:

• Remote, Some on site at Dallas, TX office and Travel to remote offices.

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