Overview:Banko Overhead Doors is looking for an experienced and proactiveIT Managerto lead our growing business's technology strategy and operations. This pivotal role involves overseeing all aspects of our organization's IT systems, from technical user support to vendor management, with a focus on aligning IT initiatives with business objectives. The ideal candidate will bring a strong background inIT service management,network administration, andcybersecurity, along with the ability to drive technology improvements for operational success.Key Responsibilities:IT Operations Management:Lead day-to-day operations of internal IT systems, includingnetwork administration,security protocols, andbusiness software managementto ensure seamless business continuity.Technical Support:Provide hands-ontechnical supportfor hardware, software, and network-related issues, resolving technical challenges for end-users promptly.Help Desk Oversight:Oversee inventory management for IT hardware and lead technology onboarding for new employees, ensuring systems are set up efficiently.Software & Hardware Management:Oversee theprocurement, deployment, and management of IT assets. Partner with leadership and third-party vendors to implement and optimize anERP system(NetSuite) across the organization.Strategic IT Planning:Collaborate with leadership to develop and execute an IT strategy aligned with overall business goals, enhancingoperational efficiency.Process Improvement:Continuously analyze company workflows and propose innovativeIT solutionsthat drive efficiency, scalability, and business growth.Cybersecurity & Compliance:Ensure the integrity of systems and data, enforcingcybersecurity best practicesand ensuring compliance with industry regulations.Confidentiality & Security:Maintain strict confidentiality of sensitive company and employee data, ensuring privacy and compliance with company policies.Required Experience:Bachelor's degreeinComputer Science,Information Technology, or a related field.3+ years of experience inIT management, with a proven focus on delivering outstandingtechnical supportand overseeingend-user support.Demonstrated experience in managing and completingIT projects.Experience withERP implementationsand software deployment. NetSuite preferably.Familiarity with residential service-based industriesis a plus.Desired Qualifications:Technical Expertise:Solid hands-on experience with development languages (e.g.,Python,JavaScript),system administration, and IT infrastructure management.Problem-Solving:Strong ability to take ownership of incomplete projects and drive them through to completion.Hands-On Approach:A proactive, can-do attitude with the ability to jump in and get work done, not just manage it.Project Management:Demonstrated ability to juggle multipleIT projectsand priorities simultaneously, ensuring timely execution.Communication Skills:Ability to explain complex technical concepts tonon-technical stakeholderseffectively.Core Competencies:Self-Starter:Ability to work independently with minimal supervision.Problem Analysis & Resolution:Identify complex problems and develop solutions with strategic and functional insights.Attention to Detail:Exceptional attention to detail, ensuring systems run smoothly.Organizational Skills:Excellent time management and organizational skills for managing multiple projects.Team Player:Collaborative attitude with a strong commitment to company values and team goals.Technical Learning:Open to continuously learning new skills and adapting to technological advancements.Travel:Up to25%If you're passionate about drivingtechnology innovation, supporting organizational growth, and thrive in a fast-paced, hands-on environment, we invite you to apply and join theBanko Overhead Doorsteam!It is the policy of Banko Overhead Doors to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Banko Overhead Doors will provide reasonable accommodations for qualified individuals with disabilities.Show Up for Banko & Banko Will Show Up forYou- We strive to provide long-standing partnerships with our customers. To do that requires our team members to be present and on the ready according to their schedules. We require all team members to show up for work with minimal call-outs based on our attendance policy.Compensation details:00 Yearly SalaryPI70a2f02f5a2d-7767 BANKO OVERHEAD DOORS LLC
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