Job Description

Job Description

Job Description

Operations Coordinator (International Programs)

About Metrica

Established in 1984, Metrica Inc. is a dynamic professional services firm leveraging decades of experience to deliver innovative solutions to government agencies and corporate clients worldwide . We specialize in critical areas designed to enhance operational efficiency and strategic decision-making, including Operational Management & Support (OM&S)—encompassing complex international logistics, facilities management, seamless employee relocations, and impactful training programs—as well as Information Technology (IT), Professional Consulting, and Commercial Systems. At Metrica, we are committed to driving operational excellence and empowering our partners through data-driven insights and comprehensive support.

Responsibilities

Metrica is seeking an entry-level Logistics Specialist (LOG SPEC V) to join our team in Arlington, VA. In this pivotal role, you'll be assigned a portfolio of countries and be responsible for coordinating comprehensive international logistical and staffing support services with our global network of subcontractors, ensuring seamless execution of operations for our U.S. government client.

Your day-to-day coordination activities will include:

• Travel and Transportation: Overseeing ticketing, per diem, visa/passport services, and local transportation, including authorized car and driver services.
• Office and Residential Support: Arranging for office equipment, supplies, furniture, and managing utilities for both residences and offices.
• Staffing Support: Coordinating the recruitment, hiring, and management of local support staff (e.g., Project Assistants, Translators, IT Specialists) in foreign countries.
• International Move Management: Coordinating pre-departure and arrival briefings, temporary and long-term housing, and facilitating customs clearance for household effects and vehicles.
• Invoice Management: Coordinating all invoicing for your assigned portfolio and proactively troubleshooting any discrepancies.
• General Logistical Coordination: Managing a wide array of additional support, such as conference logistics, procurement of equipment, and construction services.
• Compliance and Reporting: Ensuring all coordinated activities align with established internal processes, procedures, and client requirements.

Basic Qualifications

• Bachelor's degree or equivalent and 1 to 2 years of relevant experience.
• Strong computer literacy, including proficiency with Microsoft Office Suite.
• Excellent organizational skills with a keen eye for detail.
• Strong communication and interpersonal skills, capable of building and sustaining professional relationships with internal colleagues and international affiliates.
• Demonstrated ability to problem-solve and adapt to frequently changing priorities in a dynamic international environment.
• Good negotiation and conflict resolution skills.
• Ability to work effectively across teams with competing priorities.
• Excellent customer service skills.

Desired Skills and Attributes

• Experience in international relocation or global mobility support.
• Commitment to consistently working within internal processes and procedures.
• Willingness to engage in corporate initiatives as requested.
• Basic understanding of how this position contributes to operational effectiveness.
• Proficiency in a foreign language is a plus.
• Demonstrated cultural adaptability and willingness to travel internationally to support operational needs.
• Experience with SAP Concur is a plus

Metrica Inc. is a small business leader in Global Mobility, Cybersecurity Modernization, and International Logistics. Metrica’s core values include providing our clients with strong service, continuous improvement, and quick response and giving our employees responsibility, trust, and ownership of their positions. Metrica requires all of its employees to understand and embrace these values as they form the foundation on which the corporation undertakes its endeavors.

Company Description

Metrica Inc. is a small business leader in Global Mobility, Cybersecurity Modernization, and International Logistics. Metrica’s core values include providing our clients with strong service, continuous improvement, and quick response and giving our employees responsibility, trust, and ownership of their positions. Metrica requires all of its employees to understand and embrace these values as they form the foundation on which the corporation undertakes its endeavors.

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