About Us
At Beloform , we are committed to delivering outstanding service and innovative solutions in the professional services industry. We take pride in fostering a welcoming environment for both our clients and our team members. Our mission is to support excellence, create value, and build lasting relationships through professionalism and reliability.
Job Description
We are currently seeking a dedicated and detail-oriented Customer Support Assistant to join our team. The successful candidate will provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a smooth customer experience from start to finish.
Responsibilities
Respond to customer inquiries via phone, email, and in-person in a professional and timely manner
Assist customers with product or service-related questions and concerns
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure prompt issue resolution
Process orders, forms, applications, and requests
Provide feedback on the efficiency of the customer service process
Follow up with customers to ensure satisfaction and service quality
Qualifications
High school diploma or equivalent required; associate’s or bachelor’s degree preferred
Proven experience in a customer support or administrative role
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficient in MS Office and basic computer applications
Ability to handle stressful situations with professionalism
Strong organizational and time management skills
Benefits
Competitive salary: $43,000 – $47,000 per year
Opportunities for professional growth and development
Supportive and team-oriented work environment
Skills enhancement through ongoing training
Full-time employment with stable working hours
Health and wellness programs
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